The purpose of this policy is to ensure that both parties understand and agree to this policy in order to protect each other and set expectations for our services. Getting Your Shipment to You On Time Is Our Top Priority. Here is information about our Shipping Policies and Estimates.
1. We ship within # hours upon receiving your order, except in the rare event that a product is temporarily unavailable. You will be notified via email if that should be the case along with an estimated ship date.
2. During the checkout process, shipping charges is calculated based on the weight, size and destination of the items in the order. And we will reach out to you with the right shipping charges via the contact information provided to us during the order.
3. Once the right shipping charges are calculated, we will ship the goods as quickly as possible.
4. For the request of changing the delivery address, we can change the address at any time before the order is issued.
5. If the delivery time exceeds the expected time, please contact us for our investigation.
6. After the shipment, the customer will receive a tracking link through which they can track the progress of the shipment based on the latest updates provided by the shipping supplier.
7. If you find that the package is damaged in transit, if possible, please refuse express delivery and contact our customer service.
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