Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Conduent is seeking an experienced **Healthcare Business Intelligence Analyst** to assist in testing our new claims processing system and Provider Web Portal. The analyst will be expected to perform various tasks, including User Acceptance Testing (UAT), analysis & results, and assisting with the project's Parallel and Pilot Testing phases.
**Responsibilities**
+ Collaborating directly with development and QA teams for operational testing, user efficiency design, and requirements.
+ Offering live test case scenarios and support for User Acceptance Testing (UAT) and Operational Readiness Testing (ORT).
+ Assisting in training and demonstrating product capabilities.
+ Logging and documenting test case results while reporting outcomes (pass rate, defect identification, or missed requirements).
+ Safeguarding PHI and confidential information while adhering to all security protocols when working remotely.
+ Researching billing manuals, design documentation, and reference materials for state-specific implementation testing.
+ Leading test cases that align with state policy and guidelines.
+ Training providers on the use of the web portal.
**Requirements**
+ Possess five (5) years of experience in change request tracking processes and release management.
+ Have a minimum of five (5) years of experience as a Medicaid Analyst or commercial insurance analyst.
+ Show at least five (5) years of experience in Medicaid claims payment systems.
+ Demonstrate at least five (5) years of experience in Medicaid policy and CMS mandates governing State Health Care programs.
+ Have proficiency in Microsoft Office and Teams.
**Preferred**
+ Bachelor's degree in healthcare administration, computer science, or a business-related area.
**Flexible Working**
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone, too.
In this role, you can expect the following working conditions:
+ **Remote work:** Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.
**Working For You**
Perks and rewards designed for you:
+ Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
+ Retirement Savings: We will support you as you save for your future.
+ Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
+ Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
+ Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
+ Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
+ Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.
**Join Us**
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work.
+ Grow and thrive, both personally and professionally.
+ Make a difference with our clients, in our communities, and with the millions of people we support.
When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The approximate compensation for this position is $75-95k per year.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
Job Tags
Holiday work, Local area, Remote job, Work from home, Flexible hours,
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