IT Business Analyst Job at Aramark, Philadelphia, PA

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  • Aramark
  • Philadelphia, PA

Job Description

Job Description

The ARAMARK Workplace Experience Group (WXG) Technology Team is seeking a motivated and energetic individual to join our Project Management Office. As a Business Analyst, you will play a crucial role in managing the full lifecycle of assigned technology experience domains. You will work closely with IT departments from various lines of business and the WXG Business teams to gather, analyze, and document project requirements. Your efforts will help shape and develop technology solutions that drive business success.

Job Responsibilities

  • Determine Operational Objectives: Collaborate closely with stakeholders to study and understand business processes, helping to define and achieve operational goals.
  • Lead Requirements Evaluation: Take the lead in evaluating business requirements and crafting future state requirements that align with business objectives.
  • Analyze and Improve Processes: Identify and analyze areas for business process improvements and assist with implementing effective change management practices.
  • Drive Gap Analysis and Solutions: Lead efforts in gap identification, prioritization, and solution design after gathering business requirements and conducting initial system configurations and walkthroughs with key business members.
  • Collaborate on System Enhancements: Work closely with development teams to plan, build, and release system enhancements that meet business needs and drive success.

Competencies:

  • Thinks Strategically – Focuses on the future and creates direction
  • Raises the Bar – Take smart risks and sets high expectations
  • Knows the Business – Has strong business judgment, prioritizes, and is decisive
  • Simplifies the Agenda – Takes an enterprise view and helps others connect the dots
  • Influences with Impact – Influences through action, and communicates effectively
  • Manages Courageously – Embraces change and manages conflict
  • Leverages Diversity - Promotes inclusion and leverages differences
  • Develops Others - Develops capabilities and inspires commitment
  • Drives for Results – Focuses on the end result and does the right thing
  • Takes Action – Plays offense and moves with speed
  • Works with Others – Plays as a team and achieves excellence together

Qualifications

  • Educational Background: Bachelor's Degree in Computer Science, Management Information Systems, Business Administration, or equivalent degree or work experience.
  • Professional Experience: At least eight years of relevant technology experience, including working on large, complex technology programs.
  • Attention to Detail: Strong methodical skills with a keen eye for detail and process requirements.
  • Stakeholder Management: Comfortable working with multiple stakeholders and managing their expectations.
  • Requirements Gathering: Strong skills in requirements elicitation and modeling, with experience in requirements management.
  • Liaison Skills: Ability to effectively work as a liaison between the business community and technical team.
  • Agile Learning: Agile learner with familiarity with Agile Software processes being a plus.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on  Facebook ,  Instagram and  Twitter .

Job Tags

Work experience placement,

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