Hotel Night Auditor - Pt Job at The Four Seasons Island Resort, Iron Mountain, MI

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  • The Four Seasons Island Resort
  • Iron Mountain, MI

Job Description

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities:

  • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
  • Make sure every hotel guest has a pleasant stay
  • Complete additional bookkeeping, administrative, and accounting procedures as requested
  • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
  • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Qualifications:
  • Great communications. and excellent customer service skills are required
  • Diploma or equivalent from high school is required; some college is desired
  • Proficiency with computers is required; experience with reservation and accounting software is desired
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
  • Flexible overnight hours are required
About Company: The Four Seasons Island Resort and its amenities include a delightful 9-hole golf course, salon and spa, indoor saltwater swimming pool, tennis court, and much more. Tucked into the north woods of Wisconsin, the Four Seasons Island Resort is located on the 100-acre Miscauno Island in the Menominee River, which divides Wisconsin and the Upper Peninsula of Michigan. Originally opened in 1905 by the Wisconsin and Michigan Railroad, this 55 all-suite hotel is located on the majestic Miscauno Island tucked into the north woods of Wisconsin. The magnificent historical facade continues to impress guests as they first peer up at the grand entry when traveling across the original one-lane, one-hundred-year-old, steel-constructed bridge. Guests enjoy modern amenities while the resort’s original architecture, charm, and relaxing ambiance have been tastefully preserved.

Job Tags

Night shift,

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